FAQs

• Severe bleeding or bleeding that doesn’t stop within 5 minutes
• Choking, difficulty breathing or nonstop coughing and gagging
• Bleeding from nose, mouth, rectum, coughing up blood, or blood in urine
• Inability to urinate or pass feces (stool), or obvious pain associated with urinating or passing stool
• Injuries to your pet’s eye(s)
• You suspect or know your pet has eaten something poisonous (such as antifreeze, xylitol, chocolate, rodent poison, etc.)
• Seizures and/or staggering
• Fractured bones, severe lameness or inability to move leg(s)
• Obvious signs of pain or extreme anxiety
• Heat stress or heatstroke
• Severe vomiting or diarrhea – more than 2 episodes in a 24-hour period, or either of these combined with obvious illness or any of the other problems listed here
• Refusal to drink for 24 hours or more
• Unconsciousness

If your pet’s in pain after hours, it’s important to call us so that we may assess the situation with you.

Click here for directions.

• ASPCA Guide to 101 Things That Can Harm Your Pets
• American Veterinary Medical Association’s Guide to Pet Care
• American Animal Hospital Association – Dog Care • Cat Care
• Veterinary News Network – Current issues and advances in veterinary medicine
• Roanoke Valley SPCA

Our Staff will keep you apprised of your pet’s condition and the charges that may be incurred. You will be given detailed estimates for the cost of treatment during your stay. Full payment is required when services are rendered. For your convenience, we accept cash, Care Credit, Scratchpay, and all major credit cards. We apologize, but we cannot bill you for services rendered. Please note: we no longer accept checks as payment.

We know veterinary care can be expensive. Full payment of services is still required at EVS at the time of service.