I can’t begin to thank you guys, our pup Otis had been sick for a while, we knew what we were going to have but didn’t want to. He had been a big part of our family. Sunday morning May 22 we brought him over and made the decision to put him down, the compassion that was shown by Dr. Brunk was awesome help us get through the situation. The aids were fantastic. Thank you all very much Ray, Tabitha, Laken & Evan Dunn.
I never got to meet the Drs. face to face, but I thank them from the bottom of my heart!
But the most important thing they knew what to do for my babies and they are already showing improvement.
I just want to say thanks to a great experience and to the staff.
Great folks and great service. So professional and reassuring.
Best experience I’ve had during an emergency. Yeah it took awhile but they were efficient caring and thorough. I got to take my girl home for one night before we had to let her go. Thank you for doing all you could.
I dealt with the emergency vet service twice in 9 months. The staff was extremely nice. The most recent time I ended up putting down my 13 year old corgi. I never write reviews, but I felt like I should give a shout out to the staff and especially Dr. Gallagher. Even though they were busy, they let me visit my dog for the last time until I was ready. .I have had dogs all my life and never had a veterinarian show as much compassion as Dr. Gallagher. They made a bad situation bearable for me. Thank You.
There are truly not words expressive enough to convey my gratitude to these amazing people. The genuine kindness and compassion I have been shown over the last couple of days while dealing with my baby’s collapsed trachea has moved me to tears. I just can’t fathom how anyone could write a bad review of this place! People complaining about wait times and prices…this is an ER, folks. Do you expect to be in and out of a Carilion ER? Why would you expect different at this ER?
My sincerest thanks to this amazing crew, as they are currently caring for my sweet Oscar until he can get into VT for surgery. Although leaving without him breaks my heart, knowing he is in your capable and caring hands brings me so much comfort. Thank you, friends.
Yesterday I came to the EVS of Roanoke with my mother. Her 10 year old Lab was acting unusual. As we tried to get him out of the car they came rushing out to help and got a stretcher to help us get him inside. They rushed him back to get him checked out and kept my mother in the loop every step of the way. They also were up front with the price of everything so there were no hidden charges. Unfortunately, my mother had to put her sweet dog down bc of cancer. The staff at this facility were caring and thoughtful. I can’t thank them enough for everything they did for her yesterday.